TargetProcess Help Desk

	Name	Priority	Status	Added	Assignments
1 votes	Rending bug in Programs view / how to change Owner Please see the attached capture for a rendering bug in the Programs list view (under Chrome v.Latest on Windows). How do I change the owner?	Default	New	2 hours ago
1 votes	TP.Tray Issues on Windows 7 x64 I really really really want to roll out TP.Tray to my team for capturing and annotating bugs. However - I am unable to capture a screenshot on Windows 7 x64. I do the following: ...	Default	New	5 hours ago
1 votes	SVN Diff only available on commits made after TP 2.23 upgrade I have noticed that when TP converted the SubVersion plugin to the new methodology, the "View Diff" functionality disappeared. Alright - not a problem. However, the "V...	Default	New	5 hours ago
1 votes	ERROR General - Hashtable insert failed. Load factor too high. Several users reported the following error on their screen yesterday... Also note I pasted the system log info at the bottom of this description box. System. InvalidOperationException...	1 day reaction	New	5 hours ago
1 votes	Slow perfomance onDemand s6 Very slowly! It takes 10-15 seconds to open bug. I have attached two screen shots that show the seriousness of the problem.	1 day reaction	New	8 hours ago
1 votes	person 'John Doe' cannot be assigned to '$Bugname' because role '$Role' is not pair any more. Have a question about the meaning of an error message. On the bug view screen, we received the following error message: [Team User]: The person 'John Doe&#...	Default	New	18 hours ago
1 votes	Manage My Requests on the TargetProcess Help Desk How can I filter out my closeds request on your TP Help Desk portal? I don't want to filter them out so that I typically see only the open requests, but do want be able to pull up my c...	Default	New	20 hours ago
1 votes	REST api, Requesters seems not to be working on version 2.22.5.20132 Hi, we are using REST API to create request from an external library. All request calls works fine but one, when we call for Requesters, our production server returns a 404 error....	1 day reaction	Wait for Fix / In Development	2 days ago
1 votes	cannot search for non-ascii characters Greetings, whenever I search for a strong containing non-ascii characters, the search fails. For example, when I search for "Verschlüsselung", there are no results an...	Default	New	2 days ago
1 votes	New look request misses owner info Request in 'new look' mode misses owner info and the possibility to assign extra requesters.	Default	Closed	3 days ago
0 votes	Release Plan Total Effort not updated unless some work is done on it When planning a realease in the Release Plan overview the total effort for a release is only shown when some work was done. If no work is done (just some stories assigned) then the total ef...	Default	Wait for Fix / In Development	3 days ago
1 votes	404 Page not found after install/upgrade [resolved] Hi, We've faced the aforementioned behavior after installing 2.23.0 both as clean install and as an upgrade of 2.21 OS: 2003 R2 x86 Eng .NET 4.0 was just installed prior TP ...	Default	Closed	3 days ago
1 votes	Plugins not working after upgrade to 2.22 Hi I have just upgraded to TP 2.22 and now I’m getting a message about the plugins not working. During the install it stopped at the plugins for a while and the...	Default	Closed	4 days ago
1 votes	Help Desk: How to make requests visible by Company with just one projects. Is it possible to implement with a mashup or some help desk code modification? If so, I would like to have the latest source code of Help Desk portal	Default	New	5 days ago
2 votes	set up Help Desk portal http://macssoftware.tpondemand.com/ Please set help desk with default properties for http://macssoftware.tpondemand.com	Default	New	5 days ago	Support Person: Andrew Dolkin
1 votes	Email Template: How to see the person who performed the action? Email Notifications - Email template - Comment Created. In email notifications I'd like to change the subject. For instance I want to include a name of the person, who has lef...	Default	New	5 days ago
0 votes	How do you add Products to the Help Desk We recently installed HElp Desk with our instsall of TargetProcess. I found Companies, but can't seem to find where I can add Products to populate the drop-down. Thanks, Owe...	Default	Closed	6 days ago
1 votes	Inconsistent email notification templates Comment created template processes Tasks names differently: Comment Created has .... "${tool.Term("${entity.General.Name}"...	Default	Wait for Fix / In Development	6 days ago
1 votes	Operation of "Assign To" in Workflow Setting up the workflow for an item in a process: For a specific state, I can set it to assign the item to a role when this state is entered. My question, does this assignment...	Default	New	7 days ago
1 votes	Can I edit a screenshot in Target Process that is attached to a bug In TP Tray I can edit and add text to a screen shot. Is this ability availble in the main target process application?	Default	New	7 days ago

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